Job Details

The Opportunity

Hyatt seeks an enthusiastic Manager, Marketing Central Hotel Services, Ramp to join the Central Hotel Services Ramp Strategy team. In this role, you will be collaborating closely with the broader commercial services team, including Revenue and Sales, where youll be instrumental in continuing to make Hyatt a leading hospitality company. Youll be part of a team that is passionate about diversity, equity, and inclusion, and is committed to nurturing curiosity and new skills.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of whats most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purposeto care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. Were proud to have earned a place on Fortunes prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

Were proud to offer exceptional corporate benefits, which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results?driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

This role is responsible for executing pre?opening marketing strategies for a portfolio of new and transitioning hotels. This role plays a critical part in shaping a propertys brand positioning, driving pre?opening awareness, and supporting successful market entry in alignment with the commercial ramp strategy.

The primary role of the Manager, Marketing Central Hotel Services, Ramp is to help drive Hyatts Commercial Services strategy by implementing marketing solutions with an emphasis on the digital ecosystem that drives hotel topline revenue and business aligned with the hotels segmentation. This role partners closely with regional sales, revenue, and marketing strategy teams to deliver integrated, market?ready campaigns that accelerate hotel performance, deliver on brand marketing and sales collateral, and critical digital touchpoints by developing the Hyatt website, digital ads and digital content management.

Additional responsibilities include:

• Manage a rolling portfolio of 810 hotel openings at any given time.
• Maintain project plans, trackers, and status reports to ensure timely execution across functions.
• Maintain marketing budget and forecasts within the approved budget.
• Work with the agency to develop a digital media plan recommendation and implement plan.
• Provide recommended strategies and tactics that align with hotels segmentation and brand positioning within the market.
• Activate paid, owned, and earned media tactics to drive awareness and bookings pre? and post?opening.
• Oversee creative development, content production, and asset readiness for opening.
• Provide recommended campaign optimizations based on data.
• Provide accurate and timely campaign reporting to hotel teams, commercial leads, and ownership groups.
• Translate performance metrics into actionable insights that drive campaign optimization and strategic pivots.
• Identify key learnings from each opening to inform future go?to?market planning.
• Ability to travel up to 15%

Experience Required

• 35 years of marketing experience, ideally in hospitality, travel, or consumer brand.
• Experience managing multi?property or regional campaigns preferred.
• Strong understanding of digital marketing, brand strategy, and market segmentation.
• Data?driven with experience in marketing analytics platforms and performance storytelling.
• Excellent project management, communication, and stakeholder engagement skills.
• Proven ability to work in a fast?paced, decentralized, global environment.
• Bachelors degree in marketing, Communications, Business, or a related field required.

Experience Preferred

• Hotel/hospitality industry experience.
• Outstanding project management, time management, and problem?solving skills.
• Experience working in a team?oriented, collaborative environment.
• Highly self?motivated and directed with the ability to effectively prioritize and execute tasks while under pressure.

The position responsibilities outlined above are in no way to be construed as all?encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. Wed love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The salary range for this position is $95,500 to $108,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.