Job Details

Description

Specialist, Business Operations

We are recruiting for an exceptional Specialist, Business Operations for our Clovis, NM district. This individual performs a variety of complex administrative activities and support involving the operations of the company, including water facilities and distribution systems, field operations, warehouse and purchasing, customer service and regulatory compliance.

What you'd be responsible for

• Process and maintain a variety of complex clerical activities including, but not limited to, accounts payable, invoices, inventory issues/receipts, line locations, mapping, capital projects, work orders, hydrant registry and purchase orders. Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs. Maintains financial and/or other business records, journals and ledgers.
• Interacts with internal/external customers regarding various issues and provides any additional assistance. Researches and assist in resolution of critical customer questions, concerns, difficulties, inquiries and/or problems.
• Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations into a variety of software systems/programs. Compiles and reviews numerous multifaceted reports on a daily/weekly/monthly basis.
• Provides general administrative and operational support for the day-to-day managerial and departmental needs, customer service needs and special projects which may include but are not limited to: composing routine letters, obtaining permits, preparing and distributing meeting minutes, document preparation, etc.
• Takes physical receipt of deliveries and matches materials to packing slips and purchase orders for receiving. Assists in resolving issues with purchase orders, invoices and exception reports.
• Performs other duties as assigned, including occasional field work.
• Contribute to EPCOR's Respectful Workplace culture, wherein EPCOR's employees participate in a high performing, diverse work environment free of disrespectful behavior, discrimination, workplace bullying, harassment and workplace violence and in which people are respected and accountable.

What's required to be successful

• High School Diploma or GED required. College courses in business, finance or accounting preferred.
• Valid New Mexico Driver's License required. Obtain New Mexico Level III Water Operator Certification within 3 years of hire date.
• Minimum of 5+ years of related clerical and/or operations experience required.
• Excellent oral and written communication skills, organizational and customer service skills. Excellent analytical skills and innovative problem solving techniques with the ability to pursue timely and practical solutions.
• Requires detail oriented skills and ability to accurately compute and record numbers as well as operate a computer keyboard with speed and accuracy.
• Ability to work with various members of the public, including a diverse customer base, contractors, developers, as well as employees at various levels in the organization. Excellent computer skills, including experience with the use of major word and excel programs, databases, graphics and/or CAD.
• Ability to perform multiple tasks in a fast-paced environment with changing priorities.
• Thorough knowledge of office procedures, standard business practices and principles, including basic accounting and budgeting. In-depth knowledge of Microsoft office suite applications including MSWord, Excel, PowerPoint and email management systems. Knowledge of water system operations or utility industry preferred

As an EPCOR employee, you will enjoy a variety of benefits such as a competitive salary, an incentive award program, an excellent benefit package including medical, dental, vision and other insurance coverage, retirement plan with substantial company contribution, generous time-off schedules, training opportunities, tuition reimbursement, and certification support. We've been voted as a Best Places to Work employer and we value the safety of each of our team members through our robust safety training and celebration of safety milestones.

Headquartered in Phoenix, EPCOR USA owns, operates and builds water, wastewater and natural gas infrastructure and is among the largest private water utilities in the Southwest. EPCOR USA is an indirect, wholly owned subsidiary of EPCOR Utilities Inc. We invest in and look after our communities and the environment. We're proud of the work we do and the people we hire to do it.

Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age and legally entitled to work in the United States.
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, driving, educational, and/or credit) and professional reference checks is required.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-employment drug testing will be required.