Job Details

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a dynamic and visionary Senior Vice President (SVP) to drive strategic leadership and operational excellence within our sales organization. The SVP will oversee all aspects of sales strategy, business development, and revenue generation, ensuring alignment with the company's long-term goals. This is a high-impact role requiring exceptional leadership, deep market knowledge, and a proven ability to deliver transformative business outcomes.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Strategic Vision: Define and implement a forward-looking sales strategy to meet and exceed revenue and market share objectives.
• Leadership and Development: Build, mentor, and inspire a world-class sales team, fostering a culture of high performance, accountability, and innovation.
• Revenue Growth: Identify and capitalize on new business opportunities across multiple markets and industries to drive top-line revenue growth.
• Client Engagement: Cultivate and maintain relationships with key clients and stakeholders, serving as a trusted advisor and advocate for the company's value proposition.
• Market Expansion: Lead initiatives to expand the company's presence in emerging markets and untapped verticals.
• Sales Operations: Oversee the development and execution of sales processes, tools, and technologies to enhance efficiency and scalability.
• Collaboration: Partner with cross-functional teams, including marketing, product development, and customer success, to align sales initiatives with overall business objectives.
• Performance Metrics: Establish and track key performance indicators (KPIs) to measure team performance and ensure alignment with organizational goals.
• Budget Oversight: Manage sales budgets, ensuring effective resource allocation and ROI optimization.
• Industry Leadership: Represent the company at high-profile events, conferences, and forums to enhance brand reputation and market influence.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bachelor's degree in Business, Marketing, or a related field; MBA or advanced degree preferred.
• 15+ years of progressive sales leadership experience, including a proven track record of success in senior executive roles.
• Extensive experience in leading large, geographically dispersed sales teams.
• Demonstrated success in managing complex sales cycles and securing enterprise-level deals.
• Expertise in strategic planning, market expansion, and organizational development.
• Exceptional leadership and decision-making capabilities.
• Strong business acumen and understanding of financial metrics.
• Outstanding negotiation, communication, and relationship-building skills.
• Proficiency in leveraging sales technology, analytics, and CRM platforms.
• Willingness to travel extensively for business development and client meetings.
• Proven ability to adapt to rapidly changing market conditions and business priorities.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.